I've been to this location multiple times and the staff is always friendly and I always receive my food in a reasonable amount of time.
Now, you can't compare Shake Shack to In N Out or Five Guys. If you love a good cheeseburger, you know they all fall into their own category. And I'll leave it at that for those comparisons.
If you're a first timer, you definitely have to get the shack stack. I don't go for that now - the deep fried cheese filled mushroom is something you must try but I'm definitely cool off of getting a smoke stack or a regular cheeseburger. Yeah - it can be a little pricey but their patties are always good and I've always received a consistent product at this location.
The fries though - not a big fan. I am not a Kringle type of girl and the cheese sauce is not my cup of tea but I still think they're worth giving a shot if you've never been here but for like $4 - I could definitely live without it.
Their shakes are also creamy and thick AF. Bomb - but use a spoon. I like that they have seasonal flavors but I can't finish one on my own. Still gotta get it if you're a first timer. Go big or go home, right?
Not sure if there are soda refills since the machine is kept behind the counter. They do have a couple items for dogs and if you aren't into cheeseburgers, they have hot dogs and a chicken burger too.
All in all - if you love cheeseburgers, you should definitely check this place out and I believe you can now online order if you wanna save some time.