Zero for service & recovery!! Plus, my pizza is NEVER right!! Although delicious, the one guy who answers the phones & runs the register, cannot write. Every time my order is wrong, his only argument (why are you arguing with regular clients) is "I wrote it down". Whelp, you did it wrong, again! I've had enough. I'm so annoyed the good pizza isn't good enough. Goodbye Pizza Metro. It's been a rough 5 years.