I agree with the point that there are many different offices in this complex, and each should have their own review.. My cat was diagnosed with mammary cancer and my vet referred me to the oncologist here. I met with Dr. Waltman and she was extremely kind and compassionate. She did not pressure me to do anything, and was upfront about any costs. She was positive and gave me hope when I needed it most. I have nothing bad to say about the oncology department here. I would trust them if your pet needs this type of care. I can't comment on the other departments but I never got the feeling that they were trying to "rip me off." I'm not saying it wasn't expensive, but I expected it! They made sure I knew all of my choices.