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  • Sunday, May 10, 2015, my sewer line backed up. Technician Cale promptly arrived and analyzed the problem. It was a major problem, the line out to the alley, from 1971, was failing and needed to be replaced and it was also discovered the clean out was filled with concrete when the swimming pool and deck was put in. Penguin took care of the problem for me. Pricing was fair and work was done to my complete satisfaction. Also fix the line from my RO to my freezer-which was complicated due to 2x4's running through the wall & need to go into the attic. It was great to have that up and working again. Well, I guess I am just experiencing the problems of a home built in 1971in which this stuff called "Orangeburg" was used for a sewerline! This time I called Penguin on Monday, September 21 with more sewer problems. Once again a technician arrived promptly. His name was Michael S. He analyzed the problem quickly and it was decided to replace the rest of this line involved. The work has been completed to my satisfaction. Through my use of Penguin concerning plumbing I have met and worked with 4 - 5 different plumber technicians. They are all very knowledgeable and courteous. The work done is good and at a fair price. I would recommend Penguin to my friends/colleagues and if I need further service I definitely will give them a call again.
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