Over the past 8 or so years I have had to go to SDMI for various tests on multiple occasions. Let's just say I have some medical issues and my file with SDMI is pretty extensive. So, with that said, I can honestly say that every single experience at SDMI has been as pleasant as this type of experience can possibly be. The staff is very friendly, from the front desk to the billing department to the techs themselves. Today I had to pick up films and reports for an upcoming doctor appointment, once again Fran came out to deliver them with a big smile on her face and her pleasant personality made me feel like I am more than "just" a patient - when you are a CP patient even a smile can make a big difference. I believe they go above and beyond at SDMI to help the patient as much as possible. Every single tech has been awesome. Every. Single. Time.