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  • I've grown sick of this Dunkin, the staff used to be awesome. I came literally every day and even knew them by name. Now it's all new people who are rude and treat customers like a quick number. After coming here for years and getting the same coffee I understand exactly what it should taste like. It seems as though EVERY time I come now my coffee taste horrible, completely watered down. I'm not sure if they're using too hot of coffee for iced coffees or if they have no idea how to make a simple iced with mocha cream and sugar. Wish they would get their old staff back or at least teach the new staff how to correctly make simple coffee. Maybe have a training where they taste test or something! Very disappointed. Their coffee should go back to .99 because it's maybe only worth that much. And if someone brings back in a coffee to be remade a nicer attitude would be great. I'm also never the person to return something I normally just suck it up or throw it out but I'm sick of wasting money hoping it will be good the next time.
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