I'd give this place 5 stars only if they didn't get their price tag mixed up with their computer system.
My BF decided to buy me a wallet that I saw online so we walked into the store but didn't see it inside their display case. As we were browsing, the salesperson was very helpful and brought out 4 different wallets. The one that I liked was part of their classic collection and I was happy that they carried one at the store. Seems like it's one of their most popular seller and I might have gotten the last one.
This is a smaller store compared to the one in South coast plaza. Although they carry most of the new collections, they might not have everything that you're looking for. Located inside the Palazzo, we accidently found it while getting lost.
After we brought it back to the hotel, my bf compared the receipt to the price tag and noticed an error. We called the salesperson and he asked us to come back the next day. When we got to the store, he explained how they haven't made an update to the price tag and it was their fault for the error. He didn't acknowledge the price on the price tag but only went by what was on the computer system. After apologizing, he promised us some extra incentive to be sent in the mail. It hasn't come in the mail yet but hopefully something will arrive in the near future. After all, it was their mistake for making that price error and not being able to give us what's ON the price tag.
I still love my wallet. Just make sure you carefully check the price tag before making a purchase at this store. Otherwise you might wonder why you paid more than what's indicated on the price tag. I'm surprised that a high end store make such mistakes.