Communication is superb. Professional and reliable service.
We've had 5 windshields replaced and one 'star' crack filled over the past few years. We keep coming back to Walter and company.
Going above and beyond, he personally gets on a conference call with customer and their insurance to handle the claim (if you don't have glass insurance, add it! It's cheap and pays off here in AZ!). Takes a few minutes, then they take care of it from there.
Their tech always arrives in the time frame they say and communicate when they're on their way. Very careful and precise. Their guys always get the rain sensor on right, too.