First off, I want to say that I really wanted to like this place. I love the space and that was about it. I was there early and was a little confused when I got there because it was just one room and the lash artist was with a client and they didn't have a reception area. So I didn't know if they had another room or what. Anyways I didn't want to disturb her and she didn't say anything until I asked if I was in the right place. So I waited and when it was my time, she told me to lie down on the bed. I noticed she didn't tidy up from her previous appointment. She didn't change the covering for the head rest which was lined with paper towels or something. I don't even know if the implements she was using were clean. I didn't see her clean them or get new ones, because by this time she had taped my eyes. The process itself was uncomfortable. The lash artist had a heavy hand and I could feel the tweezers resting / poking on the skin (on my lash line). Her other hand was resting on my eyeball. I didn't say anything because if she's uncomfortable then it might affect the end product. I got a huge headache mid way thru my appointment and couldn't wait to get out of there. I didn't really look at the lashes that I got until I got home. And it was borderline OK. It didn't have the wow factor. I didn't love them. I was really disappointed. They look like they were about 1.5 weeks old. They were not voluminous. Despite what I wrote I don't even know the lash artist's name.