This is the worst and unprofessional company. I called on Thursday and scheduled service for friday. I then received a text message confirming the appointment. I was not going to be able to be there and told the person where the key would be. That friday morning I text Nikki three times in the morning while I was at work. I get home and NO ONE showed up!!!!!!!! I never received a message that they had to cancel. I guess it never occurred to Nikki the times we texted in the morning. I called them at 5pm and no one knew anything but they sure knew how to put a hold on my car. Do yourself a favor and do not use this company. I am still flabbergasted about the whole situation. How are they in business they must have friends,family and employees review them.