Corporate, are you listening?? Although I admit, I love your product, what the hell is going on in this store?
While I was waiting (26 minutes) for my order for two, THREE different customers came back in to say their order was wrong or incomplete. Laura, your counter lady, handled it as best she could (2 stars are for her only) I believe all the orders originally were through the drive thru. I have been to this store many times and have only gotten lucky to have a good experience two or three times.
I refuse to go to the drive thru anymore, the order is either wrong or the chicken is extremely small. At 5 in the evening, you should not be out of ANYTHING, especially your most popular chicken choices.
This location is run worse than the VA. Heads must roll; it's the only way to get right with us.
Ps. Please keep Laura. She's full of personality and quick.