Awesome place to take your pets. We usually bathe him outside but since it's cold right now a friend recommended us here. They were great at explaining how things work since it was our first time. Please ensure to ask for an apron to avoid getting yourself soaked. It was the only thing they forgot to ask us if we would like to use. Otherwise it was a great experience. One more thing to be cautious for is other owners drying their pets. The doggie hairs go everywhere, especially the long fur doggies.