So I have been coming to this location since it opened and it is usually really good. The last time I went through the DT though, I got chicken that wasn't so hot and fresh. But I called and they said they would replace it on my next visit with my reciept. I went today and got the replacement food and it was remade hot and fresh. The manager was very nice and apologized and ensured it wouldn't happen again. I will keep coming to this location and the staff are really nice. :)