I have been a Desert School FCU customer for 20+ years. I have NEVER had an issue, not even once, when dealing with DSFCU. If there is a mistake, they immediately correct it. If I make a mistake, it's not a condescending "told ya so" mannerism. I have a vehicle loan with DSFCU as well and the rate I received was the best around. The staff at this location is always very helpful despite the fact that they are dealing with the elderly on a regular basis. I always am treated in a calm, cool, and professional manner no matter who I work with at DSFCU.