We ordered the giant, wings, salad and drinks. 45 minutes later our Pizza came out and it was burnt. The server was awesome through the troubles. Server said the manager would be out. Never saw him and we had no issues paying full bill, but the fact we were here for over 2 hours and manager never came out really upset us. We finally went to the front to request manager. He came out and all he said was the word sorry!! We told him that it was very unprofessional that he sent the waitress to do his dirty work!! We told him that we didn't have a problem paying the entire bill, but do to the very poor customer service we asked he remove the the pizza we had to reorder. He said that he can't because it would have to come out of his pocket. Poor management!!!! Customer service is everything in any business.
P.S. server was great and on point!!!!