Ridiculous. The cashier couldn't understand VERY VERY VERY basic instructions. Veggie Burrito, no beans and no tomatoes. Cashier: "so you want the rice on the side?"
How in the world did she take that from what I said. This continues for several minutes as I'm eyeing my watch to catch my flight on time. I asked if I could sub chips instead of my two sides of beans and rice. Quoting their no substitutions policy seemed to be the only thing she had been well trained on. Finally my order makes it to the kitchen. PLOP... that was the sound of a big scoop of beans being dumped on my burrito. The cooked asked if I wanted it anyway since he didn't put a lot of beans in it. Ya not the point.
5 minutes later I'm running to my gate. I strongly recommend avoiding this spot. They don't understand service, food quality or sense of urgency considering they are in an airport.