I'm not sure who this will read this if anyone, but the Henderson office as serious problems with its patient care and organization. It has been 6 weeks without my Enbrel medication and I don't thing anyone at this office cares. I continue leaving messages that go unanswered by the staff and the "within 24 hour" policy to return calls is a joke, they done listen to the message and don't reply accordantly. this would be bad enough but I was charged $70 to my visa card when I have a $30 copay and the promise to refund the $40 overcharge has not taken care off.