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About: http://data.yelp.com/Review/id/ACFf6DPxuYsSO_DssRVZrA Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2017-06-20 00:00:00 (xsd:dateTime)
itemReviewed	TFX International Specialized Vehicle Transport
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	3 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	2 (xsd:int)
rev:text	I moved out to BC from ON about 9 months ago, and left my car behind with my mechanic. I finally got the car ready and arranged to ship with TFX. According to car enthusiasts from BC and ON, they were the best in the business so I went with them. They were actually about 800 cheaper then MVS. The bad part of this whole experience is the lack of communication from TFX. They initially told me there was pick up available on the last week of May, but up until the day before the estimated pick up day I had not heard from TFX. I called to find out there was a delay with pickup for a week. Fast forward a week, no phone call until I called the day before the scheduled day to get confirmation. My mechanic was present during the pick up and from my understanding they were early and professional. I was given a 7 to 10 day delivery, and I made arrangements. No updates until the day before expected delivery, and they tell me there was a delay for another week. Next week same thing again and I called and told them that these delays are fine if it's part of the business but the lack of communication is not acceptable. The lady over the phone apologized profusely and told me she intended to call me that day to let me know the car was leaving that night. Once the car was a day away, I got a call from the driver who was very nice and professional and told me he planned to deliver the next day at a prescribed time. I met him today and the car was as described. TFX did use seat and steering wheel covers as well as paper floor mats to keep my interior clean. I was very pleased with delivery. Overall, I can only give TFX a three star due to the poor communication and keeping me out of the loop without any explanation. I would still recommend others to use them but they need to step up their game with communication. Constant delays without explanations is not acceptable.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Marco

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