The workings are a little different here with multiple people having specific roles....took a little time to get in the flow but then things actually ran quite smoothly and efficiently. All persons involved were pleasant and "real" to deal with. It can be a little overwhelming to walk in a very controlled entry amid a sea of sales representatives. My guard was admittedly up.
The "original" sticker prices seemed to be a bit inflated, but the no haggle "sale" pricing on the windows were fair. Of course it always helps to do your homework and have a realistic expectation. I do like that their website affords one to view the Carfax before even setting foot on the property. My sales specialist George even offered assistance in viewing the Carfax of a competitor.
Very nice facility, a decent place to be stuck and even grab a bite if you are getting your vehicle serviced.
All in all, it was a good experience. I feel like my time was respected as was my choice to obtain my own financing. Nevertheless, George McAvoy worked incredibly hard to make sure I not only had the car that met my needs (for my job), but also a car that I would ENJOY driving.
I'll be back the next time I have a vehicle need.