They have some really great regular staff here. Friendly and sincere. Yet recently, it seems they have some new managers who are loud, eerily cheery, somewhat shouty with their friendliness, and both of whom call everyone "hon". I know that is what is expected of them by the senior, or general managers, but I prefer a friendly smile and a "what can I get for you" instead of "HI HON! How are YOU today???!!!!!" I just want to order a coffee. I don't want to chat about my life and yours. And the customers that DO, will do so regardless. Maybe my age and my years in the service industry has tainted me but over-familiarity used to be found a bit garish and its difficult for us introverts. I stopped going here for my early morning coffee to avoid this. I now just wait and go to the one near Broadview station, breaking the habit of never carrying coffee on the streetcar to now grabbing one on the way to work. The staff at this location are friendly but don't seem to WANT something from me. I've only once accidentally splashed a drop of coffee on someone in the streetcar after a sudden jerk. But she was carrying coffee too so couldn't complain. I still would rather have my early morning coffee at home but can't handle the "in your face cheer brigade at 6am" at 605 Danforth.