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http://www.openvoc.eu/poi#funnyReviews
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  • My experience with jiffy lube started off okay, then bad, then great! I originally came in to get an oil change that was advertised as $24.99. When I met with Ruddy, whom had great customer service, he informed me that my car (Rav4) had been recommended to have the full synthetic oil which was about $77 dollars. I hesitated at first but he offered a discount of $20. So I agreed also considering that this will allow my car to go 5,000 miles rather than 3,000 miles. Then I of course had to change my cabin filter and air filter which the total came out to $137. I drove away in my car as I realized that I got the package which included widow cleaning and floor vacuuming. I noticed that it was done but maybe not to the best quality. Then I noticed that there were little oil stains on my passenger side seat from probably from Andrea's jacket or hands. After I complained (which is something I don't do usually), both Ruddy and Andrea offered multiple genuine apologies and gave me the special deal price and washed out the stains and even washed my carpets in the car and cleaned my windows. All in all, I was very satisfied with how they dealt with the situation.
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