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| - BEWARE..Horrible experience because of who I had to deal with when walking into the store. I feel for the employees having to work with this rude person who doesn't have customer service skills, lacks self control, dislikes people and his job! So much for manager, Chris File, who screens customers and decides IF you get help or not.
The store manager, Chris File, is the rudest person I have ever met. He did not want to listen to why I was in the store, told me he didn't care what corporate told me and I had to resolve my problem by going online. He yelled at me and caused a scene when I tried to explain my reason for needing assistance. He obviously doesn't like people or his job. It is too bad you have to deal with him before getting assistance.
Ultimately, Anten Jensen, helped me and resolved my problem within minutes.
Again, the manager, Chris File, needs customer service training, an attitude adjustment or to get a new job where he doesn't interact with people. What a rude and nasty person.
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