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| - Dishonesty appears to be ingrained in the management/owners at Villa Peru. We tried to use a Voice Daily deal that was worth $20 toward the bill. They refused to accept it and offered 15% off instead. After repeatedly showing them the daily deal with the name of the restaurant and the 2/28/14 expiration clearly displayed they handed us a cell phone saying it was the "manager." This person also refused to honor the deal.
The table in front of us also appeared to have an issue with their experience. The chef/owner came out to talk to them and from what I overheard, it seemed that he was explaining that what they ordered was, in fact, the half chicken and not a quarter chicken as they'd wondered due to a missing wing, thigh, etc.
From reading numerous reviews subsequently it would seem that the promotions thing has been an ongoing issue for months. It's a shame that, ourselves included, so many have fallen victim to the old bait-and-switch.
When the bill arrived they had failed to apply the discount. I brought this to the server's attention and he took the bill back to apply it. When the bill was returned they'd actually added a dollar onto the cost of one of the items we ordered. The seco de carne is $12.50 on their menu, both in person and on the website, and it was $12.50 on the first bill that was brought out pre-discount. Post discount, it was $13.50.
Photos of both the Voice Daily deal and the discounted receipt have been uploaded.
It really is unfortunate because I'd been here twice before and had nothing to complain about. However, after the latest visit it's blatantly obvious that Villa Peru's primary concern is cheating the consumer. I would encourage anyone that reads this to avoid them. Such business practices should not be tolerated and any establishment such as this does not deserve to exist.
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