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| - Let me start by saying the concept behind the decor is really cool. I have never been to a restaurant quite like it. The food and service beg to be changed. I was there in June with a group of 12, we had a reservation and were promptly seated. Our drink and food orders were taken, and we sat around, chatting, as we expected we would. The food was average at best. My friend, whose birthday we were celebrating that weekend, was served a steak that was lukewarm, so he asked that it be switched out. My scallops were also lukewarm. The macaroni and cheese was good, though at a place like Switch, it should be phenomenal. Then when we told the server it was our friend's birthday, they brought out a slice of cake that they charged us $35 for. Seriously? None of us had ever heard of a place that charged for a little celebratory something from restaurant management. It's just not good business after the average meal we paid an astronomical price to eat. Very disappointing. After several heated discussions, the restaurant manager took the steak and cake off of our bill. The bad taste in our mouths, however, lingered.
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