This place is very close to my Apt and I love Einstein Bros Bagels but this one leaves something to be desired. Don't get me wrong the staff really tries....and they are for the most part friendly....but they are unorganized....slow....and seem to be NEVER prepared for huge crowds. Most Einstein Bros Bagel shops I have been to are always busy especially during the morning hours....so there is no excuse for the workers at this locale to expect anything different. The place is also very cramped and that's too bad because the location is not the best to sit outside due to the lack of seating out there as well. Now in a pinch I will come to this location but I usually go to the one on Shea Blvd because it is much better. I really wanted to give this locale 2 stars...but again since the staff does really try and they at least show some effort....I decided to go with 3 stars. I highly recommend they hire more staff or at least get some more efficient people to work there. Eat, Drink, and be Merry my Friends!!!!