Went for lunch today, first time ever. I looked at the menu beforehand so I knew that I was going to order the grilled cheese. Upon arrival, the parking lot was jammed full, took me a loop around before I could even park. It was very crowded but the line wasn't too long. The girl was nice when I ordered-it was odd that they don't have regular iced tea (she DID offer to give me a cup with hot tea and ice though-I declined) oh And she Asked me if i wanted utensils, as thought i was expected to slurp up my potato salad with my fingers or something...that was really weird. anyway, it took FOREVER to get my order (to go) I even had to go up and ask if my order had gotten lost..now sitting down to eat, everything looks decent. My grilled cheese tastes pretty good, but the bread, 9-grain, almost broke my tooth on all the grains. And the arugula was a little soggy (probably due to the wait time)The potato salad was delicious though, I'd definitely want more of that. I'll have to switch sandwich types if I ever go back though.