In my opinion, this trainer does not even deserve one star. He was the most amazingly rude individual when he entered my home. He acted as though he hated my Labrador puppy by the way in which he was completely intolerant of her (naturally) active disposition. Upon entering my residence with my Labrador puppy, he insisted that I "control my dog" and not allow her to jump on him. I proceeded to tell him that this was exactly the problem with my puppy (that she jumped on everyone), but the trainer insisted that I control my dog without any guidance.
I would never refer this individual to anyone. He seems to have psychological issues to say the least.