Clean, well sized , and staffed with the kindest people you could ever hope for! The lounge area is pretty well sized with 12 large leather recliners, a big screen tv mounted on the wall and a very impressive kitchenette that's fully stocked with goodies and beverages. There's a separate little area for little ones and a tech center if you need to surf the web or print your boarding passes. Definitely glad my husband and I decided to finally check this USO out!