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http://www.openvoc.eu/poi#funnyReviews
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  • I don't usually write reviews, but my experience at this place infuriated me so much that I felt compelled to share it. I was scheduled to come in a park and fly like Tiffany W., and I think I spoke to that punk Jake or Jacob too. What an attitude; zero customer service skills. There was nobody even at the front desk when I showed up at 4:15 for my scheduled 4:30 PREPAID transportation to the airport. I even called ahead that morning. Somebody came rolling out of some hole with their shirt untucked and said the shuttle had already left. But that is nothing compared to the management of this place! Jake or Jacob was at least competent enough to pass the buck up the ladder to Olimpia. Olimpia was no help at all. She told me I had to deal with the internet vendor in order to get any sort of refund, even though it was the hotel's fault! She kept interrupting me with these canned customer service platitudes while basically giving me the finger. Oh and she hung up on me! If Olimpia is training these yahoos I can only imagine where this place will be in a year.
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