I have been worried about retaliation if I posted this review but I have had it with them. DO NOT RENT A HOME FROM THIS COMPANY!!! I don't care how much you like the house....RUN!! This is the WORST property management company that I have ever dealt with. WE HAVE TO CALL THE HOME OWNERS TO GET ANYTHING TAKEN CARE OF!!! WE ACTUALLY HAVE THE HOME OWNER ON SPEED DIAL!! Red Hawk is UNPROFESSIONAL...RUDE...FEES AND FINES coming up everywhere.
We are forced into paying unreasonable HOA fines almost every month. We were told that we had to pay $300 in HOA fines BEFORE they would accept our rent or we would be evicted!!! We were not allowed to dispute the fees at all. I don't even think that that is legal!! Red Hawk will lock us out of the payment system and refuse to let us pay rent until the fines are paid!! My husband has even had to leave work EARLY to because Red Hawk said we had to drop rent off at their office by 5:00 to avoid a $100 late fee AFTER THEY LOCKED US OUT OF THE PAYMENT SYSTEM AGAIN!!! He has to drive the 68 MILES ONE WAY to drop it off and avoid eviction!!! UGGGGHHHH!!!!
We are getting HOA fees like this almost every month!!!!! I don't even have a copy of the HOA rules so I know what I can and can't do. We have asked for them several times but never receive them, We always pay rent on time, fix the majority of problems ourselves and treat this home like it is our own. The major repairs that we have to report to Red Hawk take MONTHS to be taken care of.
I am looking to move out ASAP, even though we really like the house. This is the third home that we have rented and this experience has been a nightmare!!! I wish we could just get rid of Red Hawk and deal only with the homeowners.
If there was a NEGATIVE 5 I would give them that rating. STAY AWAY FROM RED HAWK!!!!