I love this place!!! Honestly, I was a bit scared going in because I was unsure how this was going to turn out. I have natural kinky/curly hair, and I really thought this was going to be a bust, but was praying it would turn out alright. I went up to Phoenix for my anniversary and let me tell you- if I lived closer I would be in there at least twice a month! The entire experience from the moment I walked in to the moment I walked out was fantastic. The receptionists welcome you with great big smiles and you can tell that they love their job. The stylists are all so happy and helpful. Now, my curls did fall but that was my fault (I really need to learn how to pin curl my hair), but I would highly recommend at least giving it a try!!