Let's just sum up Teriyaki Madness as Americanized Japanese food. I wasn't impressed with the food or the service.
I was going to be in the Midtown area and decided to stop in for the first time. Since I planned to go I went ahead and signed up for their rewards/emails. I quickly received a buy one get one free with the purchase of 2 drinks offer...score!!!
When I arrived there was one table seated and another customer entered after us. The cashier seemed busy and didn't make an effort to help either of us. My nephew and aunt needed to use the restroom so I stepped away from looking the menu over. Upon returning the other customer had ordered and the cashier stated he was ready to take my order. Being my first time I asked a few questions and he answered them very well.
We decided on 2 Chicken Teriyaki bowls with white rice and veggies and the Chicken Yakisoba noodles with no veggies. We also ordered the 2 fountain drinks to get the deal. When I showed the cashier my deal he seemed kind of confused. I didn't pay it much attention. I paid and then had to ask for a copy of my receipt.
Right after that the business seemed to really pick up and they got busy with a line almost to the door. The 2 cooks had to call back for extra help cooking. We took a seat and waited for our food. It took about 10 to 15 before our food to came out. It was wrapped up togo but we planned to eat inside the restaurant.
Now the food was exactly what I think of when I think of an Americanized version of Japanese food to be. The chicken in the Yakisoba had no flavor and my nephew drowned it in the super sweet teriyaki sauce on the table. The noodles were over cooked and parts were crispy. My Chicken Teriyaki was super sweet and the only flavor I got was the sweetness from the teriyaki sauce.
After reviewing my receipt I noticed that I wasn't charged correctly. My deal stated that I would get one bowl free with the purchase of 2 fountain drinks. Well the cashier took of $5 from the bill but I still paid $2.99 for the free bowl.
Call me an Asian food snob but I have no intention in returning to Teriyaki Madness. My nephew (7 yrs old) seemed to love his chicken (he didn't even taste the noodles) so if he wants to come back I might bring him but that probably won't happen.
Teriyaki Madness
1100 Metropolitan Ave, Ste 130, Charlotte, NC 28204
Wednesday April 11, 2018 8pm