First thing we find out is they are out of alligator and short three waiters! Manager comes out and apologizes three times. All they had to do was give us our appetizers or something simple to chew on while we passed the time, but this idea didn't occur to them. We waited almost an hour and nearly left but they finally brought our food out which was passable but unimpressive. Manager gave us 20% off our check without being asked and that was nice, but I can't say I'm inclined to go back.