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  • Leave car at 8 am for oil change. I am Second in line. Technician won't be there till 9:30am. Fine, I say. I'll go have breakfast and call me when car is ready. 2 hours later, no call. I finally walk back and open the door, the lady who took my number down, looks up and says, Oh. Yeah. You're ready to go. I ask what happened to my phone call. She vacillates between "I forgot" and "It was busy". I'm so tired after getting off work at 5 am, I don't have the strength to argue. Now I have less than 4 hrs to nap before my next shift at 3:30 pm. Hendertucky is lucky today, because properly rested, I'd have been on the midday news dragging her through the parking lot. Oh, and the car was done by 9:16, from the paperwork. Very disappointing. I will not be back since they think so little over their customers.
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