I usually don't fly Delta because I always have a bad experience, either from baggage claim, to service. Since I am on Yelp now I can tell my experience the family and I are headed to New York for Christmas and once again Delta sucks. The check in people were rude, when we got on the plane you can tell they did not clean the plane from the trash in the back seat to the tray table with food on suck on it l. The only reason this gets two stars instead of just one is because we dint crash thanks for that at least!