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  • This review is not about the food. It was good, but I can barely remember what I had, due to the ridiculous foul up when my party went to pay. There were three of us on one bill. Two paid cash, and I asked the waitress to put $20 on my debit card. Remember this amount. The waitress comes back and says that the person who was handling the transaction was having difficulty and had run one transaction for $16.00. That wasn't what we had asked. She goes back to sort it out, then returns, stating that another transaction for $42.00 had been run. I go up to the register and the real fun begins. Lana, the night manager, insists that both charges have been voided. She was unable to explain why they had been rung up in the first place. I use my phone to check my bank account and guess what? The charges were already pending! I show this to Lana, who insisted she had never put the charge through. We argue about it for at least three or four minutes, then finally I went back to the table. I was fed up and figured it was not worth arguing with this obtuse woman any longer. I am shocked when she *follows* me to the table! To make matters worse, she knocks a glass of water over on my phone! I yell at her, "just get away from me!", as I grab my phone out of the puddle. At NO TIME does Lana ever apologize for the messed up charges or the wet phone. Lana instead continues to argue with our whole table, stating she was not dishonest etc. I never accused her of that, she was just stupid and unprofessional. The waitress did come over and apologize profusely, but it was nothing she did or had control over. I had to call the manager the next day to get my account credited. He sort of apologized, but it was not very heartfelt. Most places would have offered a free meal after a fiasco like that (not that I wanted one, I don't even live in the area, but the gesture would have been appreciated). Avoid this place!
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