I've eaten here a few times now. I will say I enjoy how this place is a relaxed atmosphere. However, living in Central Phoenix I tend to favor a less "corporate" feel in a restaurant's ambiance. That's probably the only reason why I didn't give this place 5 stars. Also, the parking is not the best because they are sharing a lot with Last Chance, c'mon!
Aside from that, here are all the things I enjoy about Cafe Zupas:
-The entire staff is friendly. Every person smiles at you, and is kind. I like that.
-The food is great and fresh. I have tried a few of their salads and sandwiches and have never been disappointed. In fact, when I'm craving a "good" sandwich I come here. Their panini's are hot and full of flavor (I was in tasteful heaven eating my turkey spinach artichoke panini today).
-It's a nice plus that a chocolate covered strawberry comes with any salad or sandwich.
-I respect that they're closed on Sundays.
All in all, this is a solid food establishment, and I will continue to be a return customer.