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  • If you have the choice to go to another location then do it. This was not a good experience. First of all when you drive into the complex the location isn't clear at all. There is no overhead sign with letters, just pieces of paper taped on the door. For the record, it's the building towards the back and it faces north. So when you drive in you just see the back of the building. I drive around for 5 extra minutes confused. Even having the numbers to the correct building didn't help. I came in without an appointment and had to wait which was understandable. I didn't mind waiting at all, but the staff at the desk were so unprofessional. There was no greeting or direction when I came in. I saw there was a check in sheet so I signed my name and then sat down. But nobody bothered to look up at me. My name was called 10 minutes afterwards and someone in a white coat asked for my paperwork which I provided to her. She then told me to sit on a chair to wait to get my test done. I sat beside several others coming for the same service. I sat next to a guy who was shaking and begging the staff to let him go in front of everyone else. The staff politely told him to wait his turn. I didn't know whether to be glad the staff made him wait or if they should have just let him go in front of us since he was making such a fuss. He groaning and moaning and complaining. I had to sit next to him for 15 minutes and felt very uncomfortable. I also observed staff in the back chatting and dropping supplies like paper towels (packaged ones) and then not picking them up. I was lucky to not wait that long and I was patient. Also, the lady in the back who did my test knew what she was doing and was professional. It just seemed unorganized and chaotic.
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