I love this place so much I would love to move to the area and volunteer. I came here to get my therapy pet which happens to be a guinea pig named Clark and while we were there we could not resist a rat named ratatouille so we snatched her up as well. I could not help but take forever looking at all of the darling pets and feel so sad that I could not take all of them home with me. The employees are very much as in love with pets as I am and you can tell that each and every one of them is an avid animal lover and not just some person who is working there because it's a job to them.
The person who helped us let us take our time petting each pig and getting a feel for each animal. He even played with the rat for what seemed like an extended amount of time. Don't expect to waltz in here and waltz on out of here in 15 minutes, you really want to make sure you feel a connection to the animal so just sit there and play and hold the animal. The employees will tell you all you need to know about the animal's history and demeanor. Plus they want to make sure that they are going to suitable homes so you will need to fill out an application and if you live in apartments make sure you go and adopt while your apartment complex office is open because they will need to call and make sure that you are allowed to have pets in your complex, no exceptions.
The staff is so friendly and we were even able to purchase an extra cage for $12! If you know small animal cages you recognize that this is a steal for a new, moderate sized animal cage. The facilities are very nice for an adoption center, there is a gift shop for your new pet so you can pick up beautiful collars and pet dishes ect. I think you even get a discount when you adopt a pet. Each animal has their own section and there are rooms where they will put in in with the pet and play with them. As I was leaving I couldn't help myself and took Clark out at the car so I could cuddle him, an employee was going home and stopped and chatted with me and was very nice as she was happy to see Clark going home. I also like that they provide you with a free vet exam and expenses paid (if needed) up to $500 for any conditions the pet might have although they are thoroughly taken care of at the shelter. The appointment just needs to be made within 5 days at any VCA hospital that they will give you a flyer for in your adoption packet. I will be back here again.