My mom and I decided to stay here for a mom and daughter weekend for my 30th birthday. The grounds are very pretty.
When we got to our room since it was later we decided to watch a movie but the remote wasn't working so we called the front desk to see if we could get some help. 30 minutes went by and no had shown up so we called again and the girl claimed she had no idea about it and we waited another 30 minutes for someone to come and push a button to reconnect the remote.
The next day we had a spa day planned and first I had a facial.. The girl I had doing mine was rather snotty about my normal routine and pushed me to change the things I did in my every day life bc my face was too dry (keep in mind I had a dermatologist appt the next day and they told me my face was fine).. So not a fun experience with the facial. Than I had a body scrub which was super nice and a massage from the same girl and she was great!
Than I had a blow dry and the woman was so rough on my head it almost made me cry when she shampooed my head. She almost drenched my face and blamed the sprayer than she put me under a dryer so my hair would dry faster because she had broken her arm and still couldn't use it very well and she accepted taking another client in between to cut his hair. Not okay!! Than when she went to go blow dry my hair she kept pointing the hair dryer on my scalp burning me! And she did a zig zag part (very 90s and out of date) claiming it was her signature as well as curling my ends making me look like a 10 year old!
Overall I'd say the whole spa experience really was not worth it. It did not have very many other amenities beside the services you were get like other spas and all the services provided were not the greatest!
Very disappointed!