I realize Wing Stop is a chain, and those familiar with the brand are highly unlikely to take customer reviews via Yelp into consideration before placing an order here. However, I feel responsible for informing anyone who happens to glance this business that this is location has the one of the absolute worst customer services I've ever experienced. We ordered take-out here a couple weeks ago only to come pick up and the food and be told that the associate "forgot to place the order. OOPS!" No compensation offered for time lost or the inconvenience, not a cup of water while my boyfriend was forced to wait, which also left me waiting at my job to be picked up an additional thirty minutes. Giving it a second try this evening we experienced the same epically shitty service as before. We tried ordering the same "special" we were offered a couple weeks ago to be told "oh you want the special? We don't have that." Really? No suggestions to other specials you DO have that we're more than willing to purchase?
With that being said, the Wing Stop off Nellis and Stewart has amazing service by associates who seem very happy to do what they're getting paid to do, might I add, no matter what time of day you're ordering. It is very clear to me whoever is employing the indignant robots in this location cares even less than the workers do about providing quality service. A true tarnish to Wing Stop's reputation.