This location has always been very flexible when it comes to moving my appointments as needed. Lorna is the best waxer! She is always fast, which is a big deal, especially when doing a Brazilian. And she is the ONLY waxer that has NEVER made me feel awkward or uncomfortable about being naked from the waist down in front of a stranger. And she does GOOD brows. Girls, you know that once you find someone who takes GOOD care of your brows you will be loyal for life. And she only makes product recommendations based on what you actually need. She's not out to sell you something for the sake of just selling you a product. She's amazing and I urge anyone looking for a new waxer to try Lorna out.