We had a good experience at Alder & Birch in the bar lounge area on our first visit so we decided to go again the following week. This time the service was very disappointing or should I say somewhat non-existent. It took awhile before any server came and took our order. Then it seemed forever before we got our drinks. Once we got our drinks, she never came by to check on us to see if we wanted to order any more drinks. We even had to flag her down just to get the check. We thought this would be our regular watering hole but not after what we experienced. Afterwards we did dine in the restaurant section hoping the service would be much better and it was. The staff was very friendly and efficient. I ordered the flat iron steak and it wasn't anything exceptional. My partner ordered the Wagyu Colette sirloin and the way it was cut and presented on the plate didn't look very appetizing. It definitely didn't look like any sirloin steak I had in the past. The flavor was good but the center portion was more rare than the medium he requested. Btw, on our first visit, we both ordered the classic filet and it was very good. It's a new restaurant and I'm sure there are always kinks to work out so I am willing to give it another shot and hopefully my experience will be a lot better.