I came down with a cold over the weekend which resulted in an unwanted 3 day weekend. I ended up coming back to work Tuesday but still didn't feel top-notch. By lunch time, all i wanted was some good ol' soup. Since I work nearby the Oxford Center, I decided on Au Bon Pain.
The were advertising a half sandwich or wrap + small soup for $6.99. I asked the cashier, Tess, what this consisted of and she mentioned everything but breakfast sandwiches. I also asked if there happen to be anymore Chicken Dumpling soup because it looked great but was nearly empty. Tess ran back to take look while I ordered my sandwich (Turkey Cubano- yum!) She came back and said that it was the last of the chicken dumpling, but she would kindly take it to the back and put it in a bowl for me since it wasn't possible with a giant ladle. She came not too much later and said that her boss offered the soup for free since I had to wait (it wasn't even long) ! I told her 3 times she didn't have to do that, but she insisted!
My turkey cubano sandwich was delicious and the soup helped me feel better. Amazing customer service as well especially during a lunch rush!