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| - Been a regular at Sierra gold for 3-4 years, a valued guest I had felt for years especially when Homer was the bartender, if Manager Steve as well was present. But a few months ago Homer left and I felt that service at Sierra gold would not be the same. That you're not felt welcomed nor treated with respect. A couple months past after Homer left that I had not visited Sierra gold, one night in September 2013 decided to give this place a chance & we did, but as a to go order! Sat at the bar and was greeted by Mike. Two of us sat at the bar, he gave us 1 menu and didnt offer us drinks. Rude and not appropriate.
Gave him multiple chances and service at all times with Mike was so bad. He doesn't offer new drinks when your first glass is empty, does not provide silverware when you order food, doesn't check up on you when food is dropped off and you eat. Drops your check off and stands there on his call phone texting for 15-20 minutes until you call him to get his attention.
He's over all rude. Is extremely selective with his guests and who he choses to take care of and respect. Discriminates and is prejudice!!! You go out to a bar to drink and eat but simply Hoping to enjoy a simple night unfortunately, this place especially with Mike as your bartender can ruin everything for you.
Please let him go. It's not worth keeping him. Customer service is not his priority!!
Really ZERO stars for Mike
5 stars for the cooks especially on graveyard shift , exactly the great workers we forget their names, the ones that matter most, the ones that provides excellent customer service!!! He the cook cares more about me in those few minutes of interaction, than with Mike!!
Never going back to Sierra gold times literally 100 and more guests!! Finding a new local spot!!!
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