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| - I absolutely love the food, 5 stars! Bagels = happiness. But every time I come it's extremely busy, which is excellent! And it's not the busyness that upsets me, it's the service! The line is out the door almost always and I wait 10-15 minutes before I even order, again not a problem, but I get up to the order station and the lady goes "it's going to be a 15 minute wait for your food". Me: Ok....thanks!? How about a "good morning thanks for your patience, it's about 15 minutes for Your food just so you know, I hope that's ok?" Or something along those lines. Like I already waited, I'm more than happy to wait for my food, I came here for a reason, I know there's a wait! Ugh! It's just frustrating. You're a yummy breakfast place, you're going to be busy at breakfast time, put a damn smile on your face and be ready for the rush! If you don't like fast paced, go work in a shitty hole in the wall!
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