Worst experience of my life....
BEWARE
AMATEUR WORK (cant even do simple oil change without screwing it up)
This kind of company is why I shy away from having work done by people I do not trust.
I stopped in to have an oil change a few weeks ago. I was quoted $75-85. I told them to go for it. I walked down the street to grab a bite to eat in the meantime with my girlfriend. We came back about an hour and a half later. Only to be told that there was a problem. Now I am no "professional" when it comes to bikes/automobiles, but I have been doing my own oil changes for as long as I have been driving. And only stopped in to a shop to have it done on occasion. On this particular occasion my girlfriend and I were planning on taking a nice ride up through Canyon Lake that weekend and I was short on time. And thus stopping in at Adrenaline Performance.
Now the problem that I was told was that my oil drain plug was "stripped out." I asked them how that can be? Jeremy stated that it was probably like that when I brought it in. But NOW it will not hold oil but was perfectly fine when I rode my bike there. This leads me to believe that they at Adrenaline Performance had stripped out my oil pan. I ask Jeremy how much it would cost to fix it. This Scammer said $800-1000 for a "factory" fix. But he had a buddy that owned a machine shop that could possibly fix it for $350-400. I was taken back by these numbers. So I decided to see what this horrible human being was going to try to pull next. I walk into the shop area and crawl under my bike and test fit my once perfectly fitting secure oil plug. Yup, its stripped. Now while I was on the ground, this guy has the nerve to offer up a trade. ( I work for an HVAC company and was wearing my company uniform) Jeremy asks how about a trade to fix what they have broken on my bike. But he caught my attention so I indulge him. He tells me he needs a mini-split Air Conditioner installed and would fix my bike. He even says he "knows" the price for the AC is a bit more. A bit more???! Really Jeremy? Let me install a $3200 system for a quoted $350-1000 fix. I tell him I couldn't do the trade. Now he has one more offer...he says that since I couldn't afford to fix my bike, he has another friend that buys broken bikes and pays cash...HOLY CRAP Jeremy, did you just try to buy my baby that I literally just rode in here a couple hours ago after you had broke it? This guy can basically go to you-know-where!!! Now I cant ride my bike at this time since there is no oil, so he offers to tow it back to my house for $15, sadly he didnt have his truck there so that was out of the question. I tell him just let me have my bike back and you'll never hear from me again. He said he cant do that because I am in his system. He then proceeds to charge me. YES he charged me $19.50 to strip out my oil pan just so I can walk away and leave with my bike.
That night was a special night where it was rainy in Arizona. And my house was probably a half mile away. My girlfriend and I pushed my 1600cc Meanie a half-mile in the rain to get my bike home. Because who knows what kind of charges would have been tacked on if I left the bike overnight.
Fast forward a few weeks. I have a slow day and finally get around to fixing the bike, myself. I borrowed a friends tap-n-die kit. Got the next size up oil pan bolt. Crawled under my bike, made new threads and put my new oil pan bolt in. Total cost $12 and about 20 minutes of my day. If I had to buy my own tap kit from Harbor freight I think they run about $25 I'll just round up to a $50 fix. That being said, I would have happily paid Jeremy a reasonable rate to fix it and he would have had a customer that would have probably returned for service every few months. But sadly he is one of those greedy individuals that would rather make a bunch of money and screw someone over. That is bad business and I would only assume that anyone giving this company a decent review is either friends or family.
NEVER AGAIN
STAY AWAY
AMATEUR WORK