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  • Unfortunately this is my local mcdonalds. It is constantly chaos. The staff seem disorganized and disinterested in the customer. No one looks happy. Half the time you get a sandwich it is put together like they closed their eyes and guessed. One patty left, one right, cheese half off the bun. For some reason they keep the ketchup behind the counter so person after person has to ask for it. I do notice it's better when the primary manager is there. They need a management and training overhaul. The one in Exton is completely different. Every one smiling and polite. Everything is clean and organized. Tables clean. The staff just seems happier.
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