they were nice enough to get me in at the end of the day which I was very happy about. I prefer the liquid gel nails to avoid the damage that occurs from the acrylic. they do offer this here which is another plus but the woman who did my nails needs to practice she was friendly and I appreciated her telling me about the deals they have which happen to be pretty great for the service I had done she just needs a little more time to practice on perfecting them was just a little sloppy....not sure if she is the only one who does full sets of gels there could have been other ladies who also do them. I always tip big and even with the discount it came out to be 70 bucks so I wouldn't go again unless they had a different lady to do them