Went in for a regular mani today. Regular...not gel. I literally had to tell the guy 4 times that I did not want gel. He was shoving it down my throat trying to get me to do gel! I don't like gel because I end up peeling it off. Anyway, once he accepted that I would be getting a regular manicure things were great! I like that their tools are from a new sterile pack. The manicure was clean and enjoyable! I will be back.